2022 Texas – Saba Syed
Saba Syed, PharmD, MS, EMBA, BCACP, BCGP
Senior Director, Clinical Quality Pharmacy
VillageMD
Even as a child, Saba Syed marveled that anyone could walk up to a pharmacist and ask a question or get advice. This accessibility drew her to the profession, as did her love for biology, chemistry, and conversation. After accepting a position at VillageMD as a clinical pharmacist, Saba built an entire department from scratch, including people, processes, and technology. She then launched multiple service lines aimed at improving quality across more than twenty markets. Saba developed a program to address hospital readmissions that paved the way for a 20 to 30% reduction in post-discharge readmissions. Another program she launched improved medication adherence outcomes by 6% for key Medicare Advantage contracts. Saba explained that “Launching net new programs from scratch requires being comfortable with being uncomfortable” as well as being responsive to “feedback received from employees and key stakeholders in order to make changes and pivot quickly when needed.” In addition to her Senior Director role at VillageMD, Saba serves as Residency Program Director for one of only eight pharmacy residency programs in Population Health Management and Data Analytics in the country.
Contact: ssyed@villagemd.com